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Frequently asked questions

Looking for answers before you order? This luxury bags FAQ covers payment methods, shipping times, delivery, customs, and returns.
Learn everything you need to know about buying designer bags and accessories from LXVesti.

luxury bags FAQ shipping payment delivery

Payment Methods for Luxury Bags Orders

We use Stripe to process secure payments. You can pay using major credit cards such as Visa, MasterCard, American Express, and Discover.
We also support debit cards and bank transfers for convenient checkout.

Luxury Bags Shipping Methods & Delivery Times

We offer three shipping options depending on your needs:

  • Standard Shipping: 7–30 business days
  • Fast Shipping: 5–15 business days
  • Express Shipping: 3–7 business days

Orders are processed quickly, and you will receive tracking information after dispatch.
For full details, visit our Shipping Methods page.

Where Do You Deliver Luxury Bags?

We ship worldwide. No matter where you are, you can order luxury bags and accessories directly from LXVesti.
All packages are delivered to your home or business address using reliable couriers.

In rare cases, couriers may apply a small remote area fee. This only happens if your address is far from major logistics centers.

Can You Ship to PO Box or APO Addresses?

We recommend using a physical address for faster and safer delivery.
If you need to ship to a PO Box, choose standard shipping and ensure your order is under 2kg.

Please note that DHL and FedEx cannot deliver to PO Box or APO addresses.

Do I Need an Account to Order?

No, you can place an order using just your email. However, creating an account allows you to track orders, save details, and receive exclusive offers.

Forgot Your Password?

Click the “Lost your password?” link on the login page and enter your email.
We will send you a secure reset link immediately.

How to Receive Offers & Updates

Subscribe to our newsletter to receive new arrivals, fashion trends, and exclusive discounts.
You can manage your email preferences anytime in your account.

Missing Items or Accessories

If something is missing from your order, follow these steps:

  • Check the product description to confirm included items
  • Provide your order number and product code
  • Send photos if needed for clarification

Once confirmed, we will send the missing item at no extra cost.

Missing Items in Multi-Item Orders

If part of your order is missing:

  • Check all packaging carefully
  • Review your order status and emails
  • Contact us with order details

Sometimes orders are shipped separately to speed up delivery.

Customs & Import Information

International orders may go through customs inspection. This is normal and usually handled by the courier.

Couriers like DHL or FedEx may contact you if additional information is required.
We will assist you with invoices or documentation if needed.

Do You Pay Tax on Luxury Bags Orders?

Import taxes and duties depend on your country. Some regions charge no tax, while others apply fees.

The courier may pay the tax first and collect it from you upon delivery.

Important Tax Information

  • No sales tax is charged by LXVesti
  • Import duties depend on local regulations
  • The buyer is responsible for any applicable fees

Customs Issues & Responsibilities

If customs delays or blocks your package, we will work with you to resolve the issue.
However, customers are responsible for complying with local import laws.

What If My Product Has a Problem?

If your item has an issue, follow these steps:

  • Try basic troubleshooting
  • Contact us with order details and photos

All products are covered by our 90-day guarantee. We will repair, replace, or refund eligible items.

Explore our luxury bags collection or browse new arrivals for the latest styles.